Customer Service

Shipping & Delivery
Privacy & Security
Returns & Replacements
Ordering
Payment, Pricing & Promotions
Viewing Orders
Updating Account Information

Shipping & Delivery

Shipping Time (3 to 5 shipping days)
The time it takes for the shipping company to drive or fly your package to you.

Note:
When receiving and signing for the cargo, you must inspect the cargo carefully to make sure whether it is perfect or not; you should send letter for us instead of signing for if it has any breakage; we will help you to process! But if after receiving and signing for said again the product has any question,we are generally irresponsible!
1. If you find the parcel broken when delivery, please open the parcel to check whether items are kept well.If not, please refuse to accept the delivery. When the parcel is returned to us automatically, we will confirm if the damage is made during transportation. If yes, we will send you a new one of same model for exchange or fully refund your money according to your request.
2. If you want to return the parcel already signed by you, please email us to get the shipping address where your parcel can be returned to. We would have no responsibility for any missing parcel caused by returning to wrong shipping address without asking for our customer support's advice.

Tracking Methods
After your order is dispatched, we will offer you a link that you could trace your order if required. Check your e-mail for the link and tracking number.
Note: If you can't check it immediately with the tracking number,please wait with patience.Some time is required by Express Company for uploading.

Privacy & Security

Unsuccessful or Wrong Delivery
For customers who do not receive your parcel within the above total delivery time, please check with the local post office directly with your ID card or other valid certificate and the order information copy that you can print out when login to your registered account on our website.

Returns & Replacements

we don't recommend to return cause it's replicas and there's no special route to send replicas in your country. it will be confiscated by the customs if return.

When the goods are damaged during transportation, please contact us in time, and we will negotiate the best solution with you.

Ordering

You can place the order on our site ,and step by step to complete the payment,the online credit card payment service is safe tranfer data by SSL.

Payment, Pricing & Promotions

We accept the Creidit card(VISA & MASTERCARD) and westernunion

Viewing Orders

You can view your order by login your accounts on our site or contact our customer service.

Updating Account Information

You can update your Account Information by login your accounts on our site.If you want to update the shipping address pls within 12 hours after you place the order.